At Money88, we believe that gambling should always be a form of entertainment — never a way to solve financial problems or cope with stress. We provide every player with the tools, information, and support needed to keep their experience safe, controlled, and enjoyable.
Responsible gambling is not a footnote at Money88 — it is a core part of how we operate. Every feature below is available free of charge to all registered account holders across Malaysia, from Kuala Lumpur to Johor Bahru, Penang to Petaling Jaya.
Set a daily, weekly, or monthly cap on how much you can deposit into your Money88 account. Once set, a limit reduction takes effect immediately. Increasing a limit requires a 7-day cooling period.
Define how long you play in a single session. When your time is up, the Platform will prompt you to take a break. This is especially useful during live football and EPL match night sessions.
Receive periodic on-screen notifications during active play showing your session duration and net balance change. Reality checks keep you aware of how long you have been playing without interrupting your session.
Take a voluntary break from the Platform for a period of 24 hours up to 6 weeks. During a cooling-off period, you cannot log in or place any bets. The cooling-off begins immediately upon your request.
Permanently or indefinitely exclude yourself from Money88. Self-exclusion is processed within 24 hours and cannot be reversed during the exclusion period. This is the strongest tool available to players who need a full break.
Our support team is available around the clock via live chat to help you activate any responsible gambling tool, answer questions, or connect you with external support organisations. No judgement, ever.
All responsible gambling tools can be activated instantly through your Money88 account settings or by contacting our 24/7 live chat support team. Here is a step-by-step guide to setting up your controls today.
Any request to increase a deposit limit requires a mandatory 7-day waiting period from the date of the request. A request to decrease a limit or activate cooling-off takes effect instantly.
Cap your daily MYR deposit amount. Ideal for players who want to set a strict daily entertainment budget.
Set a maximum amount you can deposit per calendar week. Balances flexibility with meaningful financial oversight.
A monthly cap provides the broadest view of your gambling spend and is the preferred tool for long-term budget management.
Receive an on-screen reminder after a set duration of continuous play — choose intervals from 30 minutes to 4 hours.
A short break from the Platform. Your account is suspended for the chosen period and reactivates automatically on expiry.
A binding, irreversible break for a minimum of 6 months or indefinitely. Processed within 24 hours of your request.
Problem gambling can develop gradually and affect anyone, regardless of how experienced a player they are. Recognising the early warning signs is the first step towards regaining control. If any of the following apply to you or someone you know, please reach out for support immediately.
If you recognise three or more of the above signs in your own behaviour, we strongly encourage you to activate Money88's self-exclusion tool and contact a support organisation listed below. You are not alone — help is available.
The following questions are adapted from widely recognised problem gambling screening tools. Reflect honestly on each question. If you answer "Yes" to two or more, we encourage you to speak with our support team or contact a helpline.
Responsible gambling is about making conscious, informed choices every time you play. Keep these principles in mind whenever you log into Money88:
If you or someone close to you is struggling with problem gambling, please reach out to one of the following organisations. All services are confidential, non-judgmental, and available to anyone in Malaysia or internationally.
A 24-hour national welfare helpline operated by the Malaysian Ministry of Women, Family and Community Development. Talian Kasih provides confidential counselling and referral services for individuals and families experiencing personal crises, including issues related to gambling dependency.
📞 Hotline: 15999Available 24 hours a day, 7 days a week. Calls are free from any Malaysian telephone line.
GamCare is one of the world's leading providers of free information, support, and counselling for those affected by problem gambling. Their resources are available online and include self-help tools, peer support forums, and access to trained gambling counsellors.
🌐 gamcare.org.ukOnline resources available globally. Live chat and helpline available to international users.
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem with compulsive gambling. Gamblers Anonymous operates a 12-step programme with active chapters across Southeast Asia, including Malaysia.
🌐 gamblersanonymous.orgIn-person and online meetings available. Completely free and anonymous to attend.
Befrienders KL provides free, confidential emotional support to people who are lonely, in distress, or experiencing personal challenges — including those affected by gambling-related stress and financial anxiety. Their trained volunteers listen without judgement.
📞 Hotline: 03-7627 2929Available daily from 9 AM to 11 PM. Email support also available.
Money88 support staff are trained to assist players seeking help. If you would like to activate self-exclusion, reduce deposit limits, or discuss your gambling habits privately, please initiate a live chat conversation at any time. We will treat your request with full discretion and respect.
Ready to explore our casino games, live sports betting, and slots? Set your limits, play within your means, and remember that our 24/7 support team is always here if you need us.
🔞 For players aged 21 and above only. Gambling is entertainment — please keep it that way. Need help? Contact Talian Kasih on 15999.