Privacy Policy — Money88

1 Introduction

Money88 ("we", "us", "our", or "Money88") is the operator of the online gaming and sports betting platform accessible at https://money88.cam ("the Platform"). We are committed to protecting the privacy and personal data of all individuals who access or use our Platform, including registered account holders and visitors.

This Privacy Policy ("Policy") explains what personal data we collect, why we collect it, how it is processed and stored, who it may be shared with, and what rights you have in relation to your data. This Policy applies to all personal data collected through the Money88 Platform, including data provided during account registration, the course of using our services, and through our communications channels.

By registering an account or continuing to use the Money88 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform and may request account closure by contacting our support team.

2 Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

3 Data We Collect

Money88 collects personal data through several channels, including account registration forms, KYC verification submissions, payment transactions, customer support interactions, and your general use of the Platform. The categories of personal data we collect are as follows:

3.1 Identity & Contact Data

• Full legal name as shown on government-issued identification;
• Date of birth (used to verify the 21+ age requirement);
• National identity number (e.g., Malaysian MyKad number) or passport number;
• Residential address, including city and postcode (e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam);
• Email address and contact telephone number.

3.2 Account & Usage Data

• Username and encrypted account credentials;
• Login timestamps, session durations, and IP address logs;
• Device identifiers, browser type, and operating system information;
• Game history, betting records, and wagering activity;
• Responsible gambling settings and self-exclusion preferences.

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records including amounts, timestamps, and payment references;
• Payment method identifiers (e.g., masked bank account numbers, e-wallet account names registered to Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX-linked banks including Maybank, CIMB, Public Bank, RHB, and Hong Leong Bank);
• Cryptocurrency wallet addresses where applicable;
• Bonus credit and wagering history.

3.4 Communications Data

• Records of live chat conversations with our support team;
• Email correspondence sent to or received from Money88;
• Feedback, complaint, and dispute records.

3.5 Technical & Analytical Data

• Cookie identifiers and session tokens (see Section 8);
• Platform navigation data and page interaction logs;
• Error logs and technical diagnostic information.

4 How We Use Your Data

Money88 processes your personal data for the following purposes:

5 Legal Basis for Processing

Money88 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations to you under the Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, KYC obligations, and reporting duties to regulatory authorities.
• Legitimate interests: Processing necessary for the pursuit of Money88's legitimate business interests, including fraud prevention, security monitoring, platform improvement, and responsible gambling programme administration, provided such interests do not override your fundamental rights.
• Consent: Where you have provided explicit consent to a specific processing activity, such as receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

Money88 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual or regulatory safeguards:

6.1 Payment Service Providers

To process deposits and withdrawals, we share relevant financial and identity data with our payment partners, including e-wallet operators (Touch 'n Go eWallet, Boost, GrabPay), DuitNow and FPX gateway providers, and major Malaysian banks. These providers process your data solely for transaction fulfilment and are bound by their own regulatory obligations under Malaysian financial law.

6.2 Identity Verification Providers

We engage third-party KYC and identity verification services to process government-issued identification documents and verify age eligibility. These providers operate under strict data processing agreements and are prohibited from using your data for any purpose other than identity verification for Money88.

6.3 Regulatory & Law Enforcement Authorities

Money88 may be required by law, court order, or regulatory direction to disclose personal data to competent authorities. In such circumstances, we will disclose only the minimum data required to fulfil the legal obligation and will notify you where permitted by law.

6.4 Technology & Infrastructure Providers

We use trusted third-party technology partners for cloud infrastructure, data analytics, cybersecurity, and platform operations. These providers act as data processors on our behalf and are contractually prohibited from processing your data for their own purposes.

6.5 Game Content Providers

Certain technical data (such as session tokens and game round identifiers) may be shared with licensed game studios whose content is offered on the Money88 Platform, solely for the purpose of game delivery, fairness auditing, and RTP reporting.

7 Data Retention

Money88 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal, regulatory, and operational requirements. The following indicative retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures. Anonymised data may be retained indefinitely for statistical and analytical purposes.

8 Cookies & Tracking Technologies

Money88 uses cookies and similar tracking technologies to maintain the functionality, security, and performance of the Platform. A cookie is a small text file placed on your device by a web server when you access a website.

8.1 Types of Cookies We Use

8.2 Managing Cookies

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may impair the functionality of the Money88 Platform, including the ability to log in or access certain features. Strictly necessary and security cookies cannot be disabled without exiting the Platform entirely.

9 Data Security

Money88 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Money88 Platform;
• At-rest encryption for all sensitive data stored on our servers, including financial records and KYC documents;
• Two-factor authentication (2FA) available for all account holders to provide an additional login security layer;
• Role-based access controls ensuring that only authorised Money88 personnel with a legitimate need can access personal data;
• Regular penetration testing and security audits conducted by independent cybersecurity professionals;
• Intrusion detection systems and real-time monitoring for anomalous access patterns or data breach indicators;
• Incident response procedures that enable us to identify, contain, and report data breaches within required regulatory timeframes where applicable.

While Money88 takes all reasonable precautions to safeguard your data, no system is entirely immune to security risks. You are equally responsible for maintaining the security of your own account credentials. We strongly recommend enabling 2FA on your account and avoiding the use of shared or public devices to access the Platform.

10 Your Rights

Subject to applicable data protection law, including the Malaysian Personal Data Protection Act (PDPA), you have the following rights in relation to your personal data held by Money88. Click each right to expand the details.

To exercise any of the above rights, please contact Money88 via 24/7 live chat on the Platform or by email at [email protected]. We will verify your identity before processing any data rights request.

11 Minors & Age Policy

The Money88 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or store personal data from anyone under the age of 21. All account registrations require confirmation of age eligibility, and identity verification is mandatory before withdrawal processing.

If Money88 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage individual will be returned to the originating payment method following investigation.

12 International Data Transfers

In the course of providing its services, Money88 may transfer certain personal data to third-party service providers whose infrastructure or operations are located outside of Malaysia. Such transfers may be necessary for payment processing, cloud data storage, identity verification, and platform analytics.

Where personal data is transferred internationally, Money88 ensures that adequate safeguards are in place to protect your data to a standard equivalent to that required under the Malaysian PDPA. These safeguards may include contractual data processing agreements incorporating standard data protection clauses, adequacy assessments, and binding corporate rules where applicable.

By using the Money88 Platform, you consent to the transfer of your personal data to jurisdictions outside Malaysia where such transfers are necessary for the delivery of our services, subject to the safeguards described above.

13 Third-Party Services & Links

The Money88 Platform may reference or interact with third-party services such as payment gateways (Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX), game studios, and identity verification providers. Each of these third parties operates under its own privacy policy and data protection practices, which are independent of this Policy.

Money88 is not responsible for the privacy practices of third-party services. We recommend that you review the privacy policies of any third-party service providers whose services you use in connection with your Money88 account. Money88 has no control over, and assumes no responsibility for, the content or privacy practices of any third-party entities.

14 Policy Amendments

Money88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or operational requirements. Where amendments are material, we will provide advance notice via the Platform or by email to your registered address prior to the changes taking effect.

The revised Policy will be published on this page with an updated "Last Updated" date. Your continued use of the Platform following publication of the revised Policy constitutes your acceptance of the updated terms. We recommend reviewing this Policy periodically to remain informed of how Money88 handles your personal data.

15 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by Money88, please contact us through the following channels:

• 24/7 Live Chat: Available directly on the Money88 Platform. Average response time under 5 minutes.
• Email: [email protected] — responses typically within 24 hours.

For data rights requests (access, correction, erasure, portability), please include your full registered name, the email address associated with your account, and a description of your request. We will verify your identity before processing any request.

For responsible gambling support, self-exclusion requests, or deposit limit adjustments, please visit our dedicated Responsible Gambling page. For general platform queries, visit our FAQ page.